We warrants the original purchaser that your Xiaomi Product shall be free from defects in materials and workmanship under normal use during the warranty period. Except otherwise provided by applicable law, the warranty lasts and is provided for 2 years. Notwithstanding the foregoing clause, We do not exclude, limit or suspend the minimum legal warranty period imposed by applicable law. We do not warrant the operation of the Product will be uninterrupted or error-free. If a hardware defect is found and a valid claim is received within the Warranty Period, We will either (1) repair the Product at no charge, use new or refurbished replacement parts, (2) replace the Product with a new or refurbished product, or (3) during the first 30 days refund the Product, excluding potential shipping costs. In the event of a defect, to the fullest extent permitted by law, these are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction. In accordance with applicable law, We may require the customer to furnish proof of purchase details and warranty card with IMEI of the Product. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the product. It is likely that such data, software, or other materials will be lost or reformatted during service, and We will not be responsible for any such damage or loss. Overall Return Guidelines applicable only to products purchased by you directly from the XIAOMI.IE. If you purchase products through offline channels, please contact the final vendor who sells the products to you. All returns must meet the overall guidelines in order for the individual return policy to apply. Get a full refund on any product if you return it within 14 days of receipt. This is in accordance with distance selling regulations. The item must be returned with its original box and all items that were included within. If a phone has been activated or unsealed, it may not be possible for us to refund the full amount. If an item shows sign of usage or damage, your refund may be reduced to cover the costs to us of this usage or damage. Please contact sales@xiaomi.ie before returning any item to us. If you have purchased a product which becomes faulty within the first 28 days, you are entitled to a replacement or a refund. All faulty returns will be checked to ensure fault is as described. If fault cannot be replicated return will not be accepted and will be returned to you within 14 days. Outside these terms handsets must go for repair. If your phone becomes faulty after 28 days but within the warranty time period you can contact us for repair.
LIMITED PRODUCT WARRANTY
REMEDIES
HOW TO OBTAIN WARRANTY SERVICE
RETURN GUIDELINES
CHANGE OF MIND:
FAULTY PURCHASE:
RETURNS AFTER 28 DAYS: